Ad

Privacy Policy

At Tredu.com, operated by Soliono Ltd, we prioritize your privacy and are dedicated to safeguarding your personal data in accordance with GDPR and CCPA regulations. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data as a user of our platform.

1. Information We Collect

  • Personal details: name, email address, account credentials.
  • Billing information: payment details processed securely via trusted third-party providers.
  • Usage data: interactions with our platform, device/browser information, and cookies for performance analytics.

2. How We Use Your Data

  • To create and manage your Tredu.com account.
  • To process course purchases and grant access.
  • To send order confirmations, invoices, and service updates.
  • To improve platform functionality and personalize your experience.
  • To comply with legal and fraud-prevention requirements.

3. Third-Party Sharing

We only share your data with:

  • Payment processors (for secure transactions).
  • Hosting providers & analytics services (for site performance).
  • Authorities, if required by law.

4. Cookies

We use cookies to improve user experience and analyze traffic. You can manage cookie preferences in your browser settings.

5. Security

We use SSL encryption, secure servers, and strict access controls to safeguard your data.

6. Compliance with GDPR & CCPA

Tredu.com is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This includes providing transparency on how your data is used and offering options to manage your privacy settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent for data processing
  • Object to or restrict certain processing activities
  • Request data portability

To exercise these rights or for any privacy-related concerns, please email us at support@tredu.com.

8. Third-Party Services

We may use third-party tools for analytics or content delivery. Their data handling is governed by their own privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.

11. Refunds and Cancellations

Once a course has been accessed, downloaded, or substantially completed, it is not eligible for a refund. If technical issues prevent access, please contact support@tredu.com within 24 hours of purchase. We'll resolve the issue promptly or issue a full refund within 5–10 business days.

12. Email Notifications

All critical updates such as invoices, confirmations, and password resets are sent to your registered email. Please check your Spam or Promotions folders if emails are missing. Add support@tredu.com to your safe senders list.

13. Contact Us

For questions or concerns, please contact us at: support@tredu.com
Tredu.com

Ad